Shipping policy
Shipping policy
Q: WHEN WILL MY ORDER BE PROCESSED?
A: We want to make sure you get your items as quickly as possible.
Orders will be processed within 2-5 business days of ordering and be shipped the next day after the processing day.You will receive your order within 7-15 business days.
All orders are handled and shipped out from our warehouse in China.
Please allow extra time for your orders to be processed during holidays and sale seasons.
Q: SHIPPING CONFIRMATION
A: shipping confirmation is emailed to you as soon as your order has been shipped,which will allow you to track the status of your shipment.
Q: TRACKING
A: As the receiver, it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier, otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver, it will not be able to follow-up or submit the necessary requirements and notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Q: FOREIGN TRANSACTION FEES
A: If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee.
These fees are determined by your bank's pricing and transaction fee policies.
We are not responsible for the exchange rate of any charges, your bank or issuing credit card company may charge you.
For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout.
All transactions will be handled in USD through Paypal or Stripe at the checkout page.
Q: CANCELLATION/CHANGES
A: Please note that any orders that have already been packed or shipped cannot be canceled.
Q: WHEN WILL MY ORDER BE PROCESSED?
A: We want to make sure you get your items as quickly as possible.
Orders will be processed within 2-5 business days of ordering and be shipped the next day after the processing day.You will receive your order within 7-15 business days.
All orders are handled and shipped out from our warehouse in China.
Please allow extra time for your orders to be processed during holidays and sale seasons.
Q: SHIPPING CONFIRMATION
A: shipping confirmation is emailed to you as soon as your order has been shipped,which will allow you to track the status of your shipment.
Q: TRACKING
A: As the receiver, it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier, otherwise if the order has been tagged as return to sender or unsuccessful delivery due to the receiver, it will not be able to follow-up or submit the necessary requirements and notification to the courier, we are not able to process any refund or replacement for free and you may need to place the order again.
Q: FOREIGN TRANSACTION FEES
A: If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee.
These fees are determined by your bank's pricing and transaction fee policies.
We are not responsible for the exchange rate of any charges, your bank or issuing credit card company may charge you.
For further details of foreign transaction fees, please contact your bank.
Our store prices are shown in your local currency, but in USD when you checkout.
All transactions will be handled in USD through Paypal or Stripe at the checkout page.
Q: CANCELLATION/CHANGES
A: Please note that any orders that have already been packed or shipped cannot be canceled.